The #1 Mistake People Make With Their First App (And How To Prevent It)

  • When you need to get a taxi, what is your usual process? It is best to ask open-ended questions so you don’t tell them what problem you want them to bring up.
  • What do you use to find a taxi? This question gives you insight into who your competitors are, even if they are not direct competitors. For instance, you may be competing with just waving a taxi cab down.
  • What do you like about the process? (It is important to know what the current solution does well so you can focus on differentiating in other areas)
  • What do you dislike about the process?
  • We’re thinking about building an app where you press a button and a ride appears, what would you need to know in order to feel comfortable using a service like that? It’s important to put questions with your solution specifics towards the end of the survey so that you get objective answers before.
  • How much would you be willing to pay for such a service?

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